Comprehensive Service Support
Pre-Sales Services
- Inquiry and consulting support
- Sample testing support
- Factory viewing and inspection
After-Sales Services
- Comprehensive machine installation training
- Operator training programs
- Overseas engineering service support
Professional Technical Support Team
Our company maintains a dedicated professional after-sales service technical team. For all equipment sales, our engineers provide on-site installation guidance, commissioning assistance, and comprehensive operator training until proficiency is achieved.
For any operational issues, we guarantee immediate response within two hours of notification. Our service engineers will remain on-site until all issues are resolved to customer satisfaction.
Company Profile: Juneng Group
Juneng Group is a large-scale industrial manufacturer in China, specializing in research, development, and production of industrial filters, separators, centrifuges, and pumps.
As an industry leader with approximately 90% domestic market share across oils & fats, chemical, pharmaceutical, beverage, and petrochemical industries, we are recognized as one of the world's prominent producers and suppliers.
With three production bases totaling 280,000 square meters in Nanjing and Yixing cities, we employ over 1,100 skilled workers and operate more than 2,000 units of advanced production equipment and testing instrumentation.
Jiangsu Juneng Machinery Co., Ltd in Yixing
Specializing in manufacturing disc separators and liquid pumps, we provide customized model recommendations to meet specific application requirements.
Operational Tenets
- Strategy: Professional dedication to building core competitiveness
- Market: European quality standards at competitive Chinese pricing
- Management: Practical, standardized, and continuously improving
- Service: Honest, responsible, and timely
- Talent: Merit-based, cooperative, and caring
- Technology: Technology leadership and innovation
Why Choose Juneng Brand
- Internationally certified high-quality production chain
- Direct manufacturer pricing for cost-effectiveness
- Comprehensive technical support and after-sales service
- Global exports to over 20 countries with excellent customer feedback
- Comprehensive one-stop service with customized project feasibility reports
Frequently Asked Questions
Factory Visits
Q: How can we visit your factory?
A: International visitors: Fly to Shanghai airport for our complimentary pickup service. Domestic visitors: Travel to Wuxi station by air or train for our pickup service.
Quality Assurance
Q: How do you ensure product quality?
A: As a state-owned enterprise with over 30 years of experience, we implement strict operational policies, utilize advanced processing machinery for component precision, employ licensed operators, conduct multiple processing stages for parts, use internationally renowned transmission and electrical components, and perform comprehensive testing throughout the production process.
Payment Methods
Q: What payment methods do you accept?
A: We accept most payment methods, primarily T/T and L/C at sight.
Warranty Period
Q: What is your product warranty period?
A: Our standard warranty is 12 months following commissioning.
Company Trustworthiness
Q: How can I trust your company as a new customer?
A: With over 10 years on Alibaba.com as golden suppliers, comprehensive authority certifications including CE, ISO9001, and Alibaba onsite check certification, plus a Trade Assurance Limit of US$42,000 (and growing), we provide substantial assurance of our reliability.
Delivery Terms & Time
Q: What are your shipment terms and delivery times?
A: Delivery times vary by order quantity: typically 20 days for standard orders, 30 days for customized equipment.
Pricing & Discounts
Q: Do you offer discounts?
A: We provide competitive pricing combined with exceptional service to deliver optimal value.
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